Hydrinity PRELUDE Facial Treatment Cleanser 6 fl oz

• Designed for daily use
• Contains gentle resurfacing AHA’s, botanicals, antioxidants, and fulvic acid
• Effectively cleanses away make-up, excess oils, and impurities
• Maintains a healthy, balanced biome

KEY INGREDIENTS

Salvia Hispanica Seed Extract: Derived from Chia seeds, this powerhouse ingredient is packed with antioxidants, omega-3 fatty acids, and anti-inflammatory compounds which help protect the skin and maintain a balanced skin barrier.

Jojoba Seed Oil: Extracted from the Jojoba plant, this soothing oil closely matches our own natural sebum. As a rich source of fatty acids and antioxidants, it enhances skin’s restorative properties and provides skin soothing benefits.

Anthemis Nobilis Flower Oil: Derived from Roman chamomile and suitable for all skin types, this botanical active is known for its skin soothing and antibacterial benefits to help blemish prone skin.

Helianthus Annuus (Sunflower) Seed Oil: This 100% natural botanical active derived from the heart of the sunflower seed acts as a guardian, shielding your skin from harsh environmental stressors while helping to soften and soothe rough, compromised skin.

Aloe Barbadensis Leaf Juice: This botanical extract provides soothing, hydrating, and anti-inflammatory properties, including antioxidant support with vitamins C and E.

Organic Botanical AHAs: This proprietary mix of gentle AHAs works to enhance skin exfoliation, promote cellular turnover, and improve overall skin tone and texture.

INGREDIENTS

Returns policy

Our goal at Skin Elite is to have happy and satisfied customers. If, after receipt, you are not completely satisfied with your order, you may initiate a return request in your account or by contacting our Customer Service team within 30 days of the purchase date at 1-888-400-4472 or at customerservices@skinelite.com.

If you wish to return an item, please ensure you obtain a return merchandise authorization number (RMA #). Return shipping costs are the responsibility of the customer unless there was a shipping error or damage. Please note original paid shipping fees are non-refundable. Returned items must be unopened and in their original packaging.

If you are an Elite Rewards Member just go to the Orders section within your Account and click on ‘Return Item’ and follow the instructions.

Please allow up to 2 weeks, from receipt of item(s), for refunds and store credits to be processed. Skin Elite reserves the right to reject any return and to change or update this return policy at any time. For more details, go to our Returns Policy page.

Shipping & Insurance

We proudly offer free shipping on orders $30 or more, after discounts, using either the United States Postal Services (USPS) First Class or Priority Mail and UPS Ground within the United States. Expedited UPS and FedEx delivery services are available at an additional cost. Please note that a few of our products are restricted to ground shipping only and some orders may require a signature upon delivery.

Most orders are delivered within 2-3 days. However delivery times can also depend on external factors as well as internal USPS, UPS or FedEx factors and therefore cannot be guaranteed. If you have not received your order within 14 days after your shipping confirmation, then please contact us immediately at customerservices@skinelite.com.

Please make sure to enter your shipping address correctly before you place your order. If the address is incomplete, it may delay receipt of the package.

Once your order is processed, you will receive an email notification with tracking information.

For more details, go to our Shipping Policy page.

Refused Packages and Incorrect Addresses

Please ensure your shipping address is entered correctly before your order is placed. If the address is incomplete, it may delay receipt of the package and you will be charged a $10 fee if delivery is refused or undeliverable. This often happens when the apartment or suite number is missing.

How Long Will Delivery Take?

All delivery methods can experience a range of delivery times. Most orders are delivered within 2-3 business days. However, delivery times can also depend on external factors as well as internal UPS / USPS / FedEx factors and therefore cannot be guaranteed. If you are in Hawaii, Alaska or a non-contiguous State, shipments will take up to 14 days for delivery. Please note we must be contacted at customerservices@skinelite.com within 21 days of shipping notification to address shipping issues.

All orders are processed and shipped within 1 to 2 business days of order receipt. You will receive an automated email notification containing your tracking number as soon as a shipping label is created. Business days are Monday through Friday, excluding holidays.

Cut off time for Expedited and Next Day shipping options is 2pm ET. We cannot ship to PO boxes for Expedited and Next Day Shipping.

All deliveries are tracked with delivery confirmation provided. Insurance of packages is effective up to delivery confirmation only. Once items are confirmed as delivered, packages become the responsibility of the customer. Packages tracked as delivered, but reported missing, will need a UPS / USPS/ FedEx claim number to be investigated.

All delivery estimates are in business days excluding holidays. Skin Elite Group LLC is not responsible for carrier delays or delays due to events outside our control.