NeoGenesis Volcanic Ash Mask 1.69 fl oz

Benefits of NeoGenesis Volcanic Ash Mask

• Draws out impurities and detoxifies using volcanic ash and kaolin clay
• Refines the look of pores and smooths skin texture
• Calms irritation and soothes redness for sensitive or blemish-prone skin
• Brightens tone and conditions the skin with niacinamide and sugar cane extract

How To Use NeoGenesis Volcanic Ash Mask

After cleansing, apply a thin layer to damp or dry skin. Leave on 5 to 8 minutes. Gently massage with warm water and remove with a damp towel or cloth. Use two to three times per week. Avoid eye area. Follow with skincare and SPF if used in the morning.

NeoGenesis Volcanic Ash Mask Ingredients

KEY INGREDIENTS

Volcanic Ash & Kaolin Clay: Mineral-rich clays that draw out impurities and excess oil while refining texture and calming skin

Niacinamide (Vitamin B3): Brightens tone, supports barrier function and helps reduce visibility of pores and breakouts 

Sugar Cane Extract: A natural source of glycolic acid that gently exfoliates and hydrates for smoother, brighter skin 

Lactic Acid: A mild alpha hydroxy acid that helps gradually smooth tone and texture for a refreshed complexion 

INGREDIENTS

Water, Kaolin, Glycerin, Daucus Carota Sativa (Carrot) Root Extract, Urea, Avena Sativa (Oat) Kernel Flour, Vaccinium Myrtillus (Bilberry) Fruit Extract, Saccharum Officinarum (Sugarcane) Extract, Acer Saccharum (Sugar Maple) Extract, Citrus Aurantium Dulcis (Orange) Fruit Extract, Citrus Limon (Lemon) Fruit Extract, Niacinamide, Magnesium Aluminum Silicate, Bakuchiol, Sodium Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Squalane, Dehydroacetic Acid, Benzyl Alcohol, Lactic Acid

Skin Elite is dedicated to maintaining the accuracy of ingredient listings on this website. However, as ingredients may change, we cannot guarantee the list is fully complete or up-to-date. Please refer to the product packaging for current ingredient information.

Returns policy

Our goal at Skin Elite is to have happy and satisfied customers. If, after receipt, you are not completely satisfied with your order, you may initiate a return request in your account or by contacting our Customer Service team within 30 days of the purchase date at 1-888-400-4472 or at customerservices@skinelite.com.

If you wish to return an item, please ensure you obtain a return merchandise authorization number (RMA #). Return shipping costs are the responsibility of the customer unless there was a shipping error or damage. Please note original paid shipping fees are non-refundable. Returned items must be unopened and in their original packaging.

If you are an Elite Rewards Member just go to the Orders section within your Account and click on ‘Return Item’ and follow the instructions.

Please allow up to 2 weeks, from receipt of item(s), for refunds and store credits to be processed. Skin Elite reserves the right to reject any return and to change or update this return policy at any time. For more details, go to our Returns Policy page.

Shipping & Insurance

We proudly offer free shipping on orders $50 or more, after discounts, using either the United States Postal Services (USPS) First Class or Priority Mail and UPS Ground within the United States. Expedited UPS and FedEx delivery services are available at an additional cost to the 48 contiguous States only. Please note that a few of our products are restricted to ground shipping only and some orders may require a signature upon delivery.

Most orders are delivered within 3-7 days. However delivery times can also depend on external factors as well as internal USPS, UPS or FedEx factors and therefore cannot be guaranteed. Please note there may be some shipping delays during the busy Holiday Season. If you have not received your order within 14 days after your shipping confirmation, then please contact us immediately at customerservices@skinelite.com.

Please make sure to enter your shipping address correctly before you place your order. If the address is incomplete, it may delay receipt of the package.

Once your order is processed, you will receive an email notification with tracking information.

For more details, go to our Shipping Policy page.

Refused Packages and Incorrect Addresses

Please ensure your shipping address is entered correctly before your order is placed. If the address is incomplete, it may delay receipt of the package and you will be charged a $15 fee if delivery is refused or undeliverable. This often happens when the apartment or suite number is missing.

How Long Will Delivery Take?

All delivery methods can experience a range of delivery times. Most orders are delivered within 3-7 business days. However, delivery times can also depend on external factors as well as internal UPS / USPS / FedEx factors and therefore cannot be guaranteed. If you are in Hawaii, Alaska or a non-contiguous State, shipments will take up to 14 business days for delivery. Please note we must be contacted at customerservices@skinelite.com within 21 days of shipping notification to address shipping issues.

All orders are processed and shipped within 1 to 2 business days of order receipt. You will receive an automated email notification containing your tracking number as soon as a shipping label is created. Business days are Monday through Friday, excluding holidays.

Cut off time for Expedited, Express 2 day, and Next Day shipping options is 2pm ET. We cannot ship to PO boxes for Expedited, Express 2 Day, and Next Day Shipping. Please note Expedited, Express 2 Day and Next Day shipping is available to the 48 contiguous States only.

All deliveries are tracked with delivery confirmation provided. Insurance of packages is effective up to delivery confirmation only. Once items are confirmed as delivered, packages become the responsibility of the customer. Packages tracked as delivered, but reported missing, will need a UPS / USPS/ FedEx claim number to be investigated.

All delivery estimates are in business days excluding holidays. Skin Elite Group LLC is not responsible for carrier delays or delays due to events outside our control.