Murad Heartleaf Soothing Cleanser 5 fl oz

Benefits of Murad Heartleaf Soothing Cleanser

• Immediately calms, soothes, softens, cleans and refreshes sensitive and eczema-prone skin.* 
• Reduces visible signs of skin sensitivity (redness, dryness, itching, stinging, tightening) in 2 weeks. 
• Provides a daily cleansing experience that strengthens the skin barrier with ceramides and lipids, improving skin resilience over time. 

What you'll notice:

• Your skin feels calmer and less reactive.
• Makeup and sunscreen cleanse cleanly without tightness or residue.
• The overall look of irritation-redness appears reduced and skin feels more comfortable.

Clinical Results:

• 97% agree product did not irritate skin (without water).
• 91% agree product did not irritate skin (rinsed off with water). 
• Clinically proven to decrease signs of sensitivity by 76%† in 2 weeks. 

*Based on consumer self-assessment after 2 weeks of use (n=32) from the Sensitive Skin regimen. †Results based on self-assessment using The Sensitive Scale-10. 32 subjects after 2 weeks of use. 

How To Use Murad Heartleaf Soothing Cleanser

1. Morning and/or evening: Massage Heartleaf Soothing Cleanser over wet or dry face and neck. Rinse or wipe off. 
2. If using in the morning or at night: follow with your serum and moisturizer as per your routine. 
3. Use daily. Because it’s gentle enough for daily use without water, you can also wipe off if desired (especially useful for ultra-sensitive skin). 

Pro Tip (from estheticians): On those days when your skin feels exceptionally reactive (after sun, wind or climate change), skip exfoliating cleansers and use this gel-cream cleanser alone to help strengthen the skin barrier first.

Murad Heartleaf Soothing Cleanser Ingredients

CLINICALLY TESTED / KEY INGREDIENTS

Fermented Heartleaf Extract: A soothing and hydrating antioxidant that comforts sensitive skin. 

Ceramides (NP): Skin-identical lipids that fortify the skin barrier and help guard against inflammatory triggers. 

Microalgae: Gentle botanical extract that calms aggravated skin while improving hydration over time. 

INGREDIENTS

Water/Aqua/Eau, Glycerin, Cetearyl Alcohol, Sodium Cocoyl Isethionate, Houttuynia Cordata Extract, Beta-Glucan, Ceramide NP, Phaeodactylum Tricornutum Extract, Urea, Yeast Amino Acids, Trehalose, Inositol, Taurine, Betaine, Lactobacillus Ferment, Pentylene Glycol, Propanediol, Xanthan Gum, Lecithin, Tetrasodium Glutamate Diacetate, Citric Acid, Leuconostoc/Radish Root Ferment Filtrate, Tocopherol, Sodium Benzoate, Caprylyl Glycol 

Skin Elite is dedicated to maintaining the accuracy of the ingredient lists on this website. However, because ingredients are subject to change, we cannot guarantee that these lists are complete, up-to-date and/or error-free. For an accurate listing of ingredients in each product, please refer to your product packaging.

FAQs

Can I use this while pregnant or nursing?
While the brand states this product “can be considered safe for adults including pregnant women,” they recommend consulting with your healthcare provider before use during pregnancy or nursing. 

Can I use this with retinol/retinal/acid exfoliants?
The brand does not provide specific contraindications with retinol or acid exfoliants; however, as this cleanser is formulated for sensitive skin, pair it with acids or retinoids judiciously and monitor skin’s response.

Is it suitable for sensitive skin?
Yes — the formula is hypo-allergenic, alcohol-free and fragrance-free, created specifically to calm and fortify sensitive and eczema-prone skin. 

How long until I see results?
According to brand data, visible signs of skin sensitivity (redness, dryness, itching, stinging, tightening) may be reduced in 2 weeks with regular use. 

Can I use it around the eyes?
The brand does not explicitly say to use this around the eye area — avoid direct eye contact and rinse immediately if contact occurs.

Storage and shelf life?
No specific guidance provided by the brand; store at room temperature and use within the typical shelf-life (usually 12 months after opening) unless otherwise noted on packaging.

People Also Ask

Is Murad Heartleaf Soothing Cleanser good for acne-prone skin?
While formulated primarily for sensitivity and eczema-prone skin, the gentle, non-stripping nature of this cleanser may benefit acne-prone skin seeking barrier repair and minimal irritation.

Can you use Murad Heartleaf Soothing Cleanser every day?
Yes — it is designed for daily AM and/or PM use, and the brand states it’s gentle enough even without water. 

Does Murad Heartleaf Soothing Cleanser work under makeup?
Yes — by creating a clean, calm, non-irritated base with its gentle cleansing and barrier-supporting action, it helps skin feel prepared for subsequent skincare or makeup application.

How long does a bottle of Murad Heartleaf Soothing Cleanser last?
The brand does not provide a specific duration; longevity varies depending on usage frequency and amount applied.

Is Murad Heartleaf Soothing Cleanser fragrance-free / oil-free?
Yes — it is 100 % fragrance-free and designed without harsh stripping oils or alcohol. 

Returns policy

Our goal at Skin Elite is to have happy and satisfied customers. If, after receipt, you are not completely satisfied with your order, you may initiate a return request in your account or by contacting our Customer Service team within 30 days of the purchase date at 1-888-400-4472 or at customerservices@skinelite.com.

If you wish to return an item, please ensure you obtain a return merchandise authorization number (RMA #). Return shipping costs are the responsibility of the customer unless there was a shipping error or damage. Please note original paid shipping fees are non-refundable. Returned items must be unopened and in their original packaging.

If you are an Elite Rewards Member just go to the Orders section within your Account and click on ‘Return Item’ and follow the instructions.

Please allow up to 2 weeks, from receipt of item(s), for refunds and store credits to be processed. Skin Elite reserves the right to reject any return and to change or update this return policy at any time. For more details, go to our Returns Policy page.

Shipping & Insurance

We proudly offer free shipping on orders $50 or more, after discounts, using either the United States Postal Services (USPS) First Class or Priority Mail and UPS Ground within the United States. Expedited UPS and FedEx delivery services are available at an additional cost to the 48 contiguous States only. Please note that a few of our products are restricted to ground shipping only and some orders may require a signature upon delivery.

Most orders are delivered within 3-7 days. However delivery times can also depend on external factors as well as internal USPS, UPS or FedEx factors and therefore cannot be guaranteed. Please note there may be some shipping delays during the busy Holiday Season. If you have not received your order within 14 days after your shipping confirmation, then please contact us immediately at customerservices@skinelite.com.

Please make sure to enter your shipping address correctly before you place your order. If the address is incomplete, it may delay receipt of the package.

Once your order is processed, you will receive an email notification with tracking information.

For more details, go to our Shipping Policy page.

Refused Packages and Incorrect Addresses

Please ensure your shipping address is entered correctly before your order is placed. If the address is incomplete, it may delay receipt of the package and you will be charged a $15 fee if delivery is refused or undeliverable. This often happens when the apartment or suite number is missing.

How Long Will Delivery Take?

All delivery methods can experience a range of delivery times. Most orders are delivered within 3-7 business days. However, delivery times can also depend on external factors as well as internal UPS / USPS / FedEx factors and therefore cannot be guaranteed. If you are in Hawaii, Alaska or a non-contiguous State, shipments will take up to 14 business days for delivery. Please note we must be contacted at customerservices@skinelite.com within 21 days of shipping notification to address shipping issues.

All orders are processed and shipped within 1 to 2 business days of order receipt. You will receive an automated email notification containing your tracking number as soon as a shipping label is created. Business days are Monday through Friday, excluding holidays.

Cut off time for Expedited, Express 2 day, and Next Day shipping options is 2pm ET. We cannot ship to PO boxes for Expedited, Express 2 Day, and Next Day Shipping. Please note Expedited, Express 2 Day and Next Day shipping is available to the 48 contiguous States only.

All deliveries are tracked with delivery confirmation provided. Insurance of packages is effective up to delivery confirmation only. Once items are confirmed as delivered, packages become the responsibility of the customer. Packages tracked as delivered, but reported missing, will need a UPS / USPS/ FedEx claim number to be investigated.

All delivery estimates are in business days excluding holidays. Skin Elite Group LLC is not responsible for carrier delays or delays due to events outside our control.