NeoGenesis Cleanser

We offer free U.S. shipping on orders of $50 or more (after discounts). Most orders ship within 1–2 business days and arrive in 3–7 business days. Expedited shipping options are available at checkout. Once your order ships, you'll receive a tracking email.

If you're not completely satisfied, you may request a return within 30 days of purchase. Returned items must be unopened, unused, and in their original packaging, and an RMA is required before returning your order. Return shipping costs are the customer's responsibility unless the item arrived damaged or we made a shipping error.

Please verify your shipping address before placing your order, as refused or undeliverable packages may incur additional fees.

For complete details, please see our Shipping Policy and Returns Policy, or contact Customer Service at 1-888-400-4472 or customerservices@skinelite.com.