Personal Shopper Consultation
Personal Skincare Shoppers
1 CONSULTATION OF 15 MINUTES
The Personal Shopper experience is your opportunity to discuss your current skin care regimen and desires with our professional estheticians and be guided through the latest available products and services personalized to your needs. Please ensure you complete a skin profile questionnaire and register with us to book your personal skincare shopper.
You can order your personal skincare shopper directly on our website, complete your skin profile questionnaire, and then book your time with our estheticians. You will have the flexibility to change your booking, giving at least 24 hours’ notice, should this be necessary.
Our goal at Skin Elite is to have happy and satisfied customers. If, after receipt, you are not completely satisfied with your order, you may initiate a return request in your account or by contacting our Customer Service team within 30 days of the purchase date at 1-888-400-4472 or at [email protected].
If you wish to return an item, please ensure you obtain a return merchandise authorization number (RMA #). Return shipping costs are the responsibility of the customer unless there was a shipping error or damage. Returned items must be unopened and in their original packaging.
If you are an Elite Rewards Member just go to the Orders section within your Account and click on ‘Return Item’ and follow the instructions.
Please allow up to 2 weeks, from receipt of item(s), for refunds and store credits to be processed. Skin Elite reserves the right to reject any return and to change or update this return policy at any time. For more details, go to our Returns Policy page.
Shipping & Insurance
We proudly offer Free Shipping with United States Postal Services (USPS) on all merchandise orders within the United States and advanced shipping options via UPS and FedEx. Please note that a few of our products are restricted to ground shipping only and some orders may require a signature upon delivery.
Most orders are delivered within 2-3 days. However delivery times can also depend on external factors as well as internal USPS, UPS or FedEx factors and therefore cannot be guaranteed. If you have not received your order within 14 days after your shipping confirmation, then please contact us immediately at [email protected].
Please make sure to enter your shipping address correctly before you place your order. If the address is incomplete, it may delay receipt of the package.
Once your order is processed, you will receive an email notification with tracking information.
For more details, go to our Shipping Policy page.