Osmosis Epic Skin Tool
The EPIC Skin Tool is a patent-pending tool designed to maximize the performance of your skincare by promoting deeper penetration of active ingredients, without compromising skin health.
Human skin is an intricate layer of densely packed cells and lipids that act as a protective barrier between our bodies and the environment. This barrier is called the stratum corneum (SC). Many popular devices designed to increase product penetration either scrape away or perforate (microneedle) this important barrier, damaging the matrix of cells and lipids that keep our skin protected and healthy.
The EPIC Skin Tool maximizes skincare benefits by significantly improving active ingredient penetration - without damaging healthy skin barrier function.
- Weighted handle featuring hundreds of mini-pyramids that penetrate just beyond the lipid barrier.
- Up to 30% more of a product's active ingredients will infuse more deeply into the surface layer
- 360-degree, angled rollers that gently glide over facial contours creating micro-channels in a safe zone.
- Increases circulation, firms, and re-energizes the skin.
- Can be used safely anywhere on the face or neck, and on most skin types. (We do not recommend the EPIC Skin Tool for people with severe acne, rosacea, or dermatitis).
- Supports lasting results at-home between professional treatments by enhancing any skincare routine for faster, more advanced results.
As with any new device, we recommend you start conservatively using the device only once a day until you can determine how stimulating your routine can be when EPIC Skin Tool is included. It is also advisable that you start with very light pressure on the skin, as if it is barely touching the surface as you roll it around the face. Increasing to twice daily use and using more pressure is something you can modify over the first week or two. At no time should there be pain using EPIC. Pain indicates you are applying too much pressure. That being said, the pyramids have a point to them and you will feel it as you roll the points over your skin. The best way to use the roller is to focus on a downward motion. EPIC is designed to gently grab the skin as you make a downward motion. It does not do this if you go in the opposite direction. On the forehead this is less important because the skin is often too taught to be pulled in.
EPIC Skin Tool is meant to be used after the application of your serums once they have been applied and allowed to dry. Wet skin is not ideal because EPIC can slip and scratch the skin if you are not careful. Roll EPIC around the face, neck and any body parts you are trying to treat as EPIC can be used safely anywhere. You will want to lift it off the skin to roll the next zone. Remember that the space in between the rollers is the next zone so you only move it half the width of the rollers, or about an inch, so that the left roller is hitting the space in between the two rollers from the last pass. Be gentle on the nose or skip it. Be gentle on the eyelids.
STARTING AT THE TOP Always roll in a downward motion.
• Forehead - 5 - 8 passes.
• Temples - 2 passes each, follow along the orbital rim so that the motion
goes from temples to the nose.
• Eyelids - 2 passes each.
• Nose - One roller going down the outside aspect of the nose on each side.
• Cheeks - 3 passes on both sides.
• Upper Lip - 3 passes.
• Chin - 3 passes.
• Jawline - 2 sideways passes moving from outside to inside. This hits about
1-2 inches below the jawline.
• Neck - Everything beneath that on the neck is treated with downward
motion, about 6-7 passes to cover the neck.
• All other parts of the body can be treated always working downward
towards the EPIC Skin Tool handle.
Our goal at Skin Elite is to have happy and satisfied customers. If, after receipt, you are not completely satisfied with your order, you may initiate a return request in your account or by contacting our Customer Service team within 30 days of the purchase date at 1-888-400-4472 or at firstname.lastname@example.org.
If you wish to return an item, please ensure you obtain a return merchandise authorization number (RMA #). Return shipping costs are the responsibility of the customer unless there was a shipping error or damage. Returned items must be unopened and in their original packaging.
If you are an Elite Rewards Member just go to the Orders section within your Account and click on ‘Return Item’ and follow the instructions.
Please allow up to 2 weeks, from receipt of item(s), for refunds and store credits to be processed. Skin Elite reserves the right to reject any return and to change or update this return policy at any time. For more details, go to our Returns Policy page.
Shipping & Insurance
We proudly offer free shipping on orders $30 or more, after discounts, using either the United States Postal Services (USPS) First Class or Priority Mail and UPS Ground within the United States. Expedited UPS and FedEx delivery services are available at an additional cost. Please note that a few of our products are restricted to ground shipping only and some orders may require a signature upon delivery.
Most orders are delivered within 2-3 days. However delivery times can also depend on external factors as well as internal USPS, UPS or FedEx factors and therefore cannot be guaranteed. If you have not received your order within 14 days after your shipping confirmation, then please contact us immediately at email@example.com.
Please make sure to enter your shipping address correctly before you place your order. If the address is incomplete, it may delay receipt of the package.
Once your order is processed, you will receive an email notification with tracking information.
For more details, go to our Shipping Policy page.
Refused Packages and Incorrect Addresses
Please ensure your shipping address is entered correctly before your order is placed. If the address is incomplete, it may delay receipt of the package and you will be charged a $10 fee if delivery is refused or undeliverable. This often happens when the apartment or suite number is missing.
How Long Will Delivery Take?
All delivery methods can experience a range of delivery times. Most orders are delivered within 2-3 business days. However, delivery times can also depend on external factors as well as internal UPS / USPS / FedEx factors and therefore cannot be guaranteed. If you are in Hawaii, Alaska or a non-contiguous State, shipments will take up to 14 days for delivery. Please note we must be contacted at firstname.lastname@example.org within 21 days of shipping notification to address shipping issues.
All orders are processed and shipped within 1 to 2 business days of order receipt. You will receive an automated email notification containing your tracking number as soon as a shipping label is created. Business days are Monday through Friday, excluding holidays.
Cut off time for Expedited and Next Day shipping options is 2pm ET. We cannot ship to PO boxes for Expedited and Next Day Shipping.
All deliveries are tracked with delivery confirmation provided. Insurance of packages is effective up to delivery confirmation only. Once items are confirmed as delivered, packages become the responsibility of the customer. Packages tracked as delivered, but reported missing, will need a UPS / USPS/ FedEx claim number to be investigated.
All delivery estimates are in business days excluding holidays. Skin Elite Group LLC is not responsible for carrier delays or delays due to events outside our control.