NeoGenesis Recovery Serum

Benefits of NeoGenesis Recovery Serum

• Supports visibly healthier, stronger, more resilient skin.
• Helps reduce the appearance of redness and irritation.
• Improves the look of texture and tone for smoother skin.
• Promotes the appearance of rapid recovery after skin stress.
• Restores comfort and hydration without heaviness.

What you'll notice:

• Skin feels calmer and less reactive.
• Texture appears smoother and more refined.
• Visible improvements in comfort and overall skin vitality.

How To Use NeoGenesis Recovery Serum

1. Apply to clean, dry skin. Use 1–2 pumps for face or more for targeted areas.
2. Gently smooth over the skin and allow it to fully absorb.
3. Use twice daily or as directed by your skincare professional.

Pro Tip (from estheticians): Allow Recovery Serum to dry completely before applying additional products to maximize absorption and efficacy.

NeoGenesis Recovery Serum Ingredients

CLINICALLY TESTED / KEY INGREDIENTS

Human Adipose Mesenchymal Stem Cell Conditioned Media: Provides a rich concentration of growth factors and peptides that support skin repair and renewal.

Human Fibroblast Conditioned Media: Helps improve the appearance of texture, resilience, and overall skin health.

Cassia Obtusifolia (Chinese Senna) Seed Extract: Supports hydration and helps maintain the skin’s natural moisture barrier.

INGREDIENTS – Recovery Serum

Human Adipose Mesenchymal Stem Cell Conditioned Media, Human Fibroblast Conditioned Media, Water, Glycerin, Potassium Citrate, Gluconolactone, Xanthan Gum, Sodium Benzoate, Glyceryl Polyacrylate, Chinese Senna (Cassia Obtusifolia) Seed Extract

INGREDIENTS – Recovery + (Spray Version)

Human Adipose Mesenchymal Stem Cell Conditioned Media, Human Fibroblast Conditioned Media, Water, Benzyl Alcohol, Dehydroacetic Acid, Lactic Acid

Skin Elite is dedicated to maintaining the accuracy of the ingredient lists on this website. However, because ingredients are subject to change, we cannot guarantee that these lists are complete, up-to-date and/or error-free. For an accurate listing of ingredients in each product, please refer to your product packaging.

FAQs

Can I use this while pregnant or nursing?
NeoGenesis does not provide specific pregnancy or nursing guidance. Please consult your physician before use.

Can I use this with retinol or exfoliating acids?
The brand does not list restrictions. Because this formula supports skin recovery, many users pair it with actives, but follow your professional’s guidance.

Is it suitable for sensitive skin?
Yes — Recovery Serum is commonly recommended for fragile or reactive skin, including post-treatment care.

How long until I see results?
Improvements in comfort may appear quickly, while benefits to tone and texture develop gradually with continued use.

Can I use it around the eyes?
The brand does not specify eye-area use. Avoid direct contact with the eyes unless instructed by a skincare professional.

Storage and shelf life?
No details are provided by the brand. Store in a cool, dry place away from direct sunlight.

People Also Ask

Is NeoGenesis Recovery Serum good for acne-prone skin?
The serum supports skin repair and soothing benefits but is not formulated as an acne-targeting treatment. Suitable for stressed or irritated skin.

Can you use NeoGenesis Recovery Serum every day?
Yes — it is designed for twice-daily use unless otherwise directed.

Does NeoGenesis Recovery Serum work under makeup?
Yes. Its lightweight texture absorbs cleanly and layers well under other skincare and makeup.

How long does a bottle of NeoGenesis Recovery Serum last?
Usage varies, but most bottles last several weeks to months depending on size and frequency of use.

Is NeoGenesis Recovery Serum fragrance-free or oil-free?
The formula does not include fragrance or oils in its INCI list.

Returns policy

Our goal at Skin Elite is to have happy and satisfied customers. If, after receipt, you are not completely satisfied with your order, you may initiate a return request in your account or by contacting our Customer Service team within 30 days of the purchase date at 1-888-400-4472 or at customerservices@skinelite.com.

If you wish to return an item, please ensure you obtain a return merchandise authorization number (RMA #). Return shipping costs are the responsibility of the customer unless there was a shipping error or damage. Please note original paid shipping fees are non-refundable. Returned items must be unopened and in their original packaging.

If you are an Elite Rewards Member just go to the Orders section within your Account and click on ‘Return Item’ and follow the instructions.

Please allow up to 2 weeks, from receipt of item(s), for refunds and store credits to be processed. Skin Elite reserves the right to reject any return and to change or update this return policy at any time. For more details, go to our Returns Policy page.

Shipping & Insurance

We proudly offer free shipping on orders $50 or more, after discounts, using either the United States Postal Services (USPS) First Class or Priority Mail and UPS Ground within the United States. Expedited UPS and FedEx delivery services are available at an additional cost to the 48 contiguous States only. Please note that a few of our products are restricted to ground shipping only and some orders may require a signature upon delivery.

Most orders are delivered within 3-7 days. However delivery times can also depend on external factors as well as internal USPS, UPS or FedEx factors and therefore cannot be guaranteed. Please note there may be some shipping delays during the busy Holiday Season. If you have not received your order within 14 days after your shipping confirmation, then please contact us immediately at customerservices@skinelite.com.

Please make sure to enter your shipping address correctly before you place your order. If the address is incomplete, it may delay receipt of the package.

Once your order is processed, you will receive an email notification with tracking information.

For more details, go to our Shipping Policy page.

Refused Packages and Incorrect Addresses

Please ensure your shipping address is entered correctly before your order is placed. If the address is incomplete, it may delay receipt of the package and you will be charged a $15 fee if delivery is refused or undeliverable. This often happens when the apartment or suite number is missing.

How Long Will Delivery Take?

All delivery methods can experience a range of delivery times. Most orders are delivered within 3-7 business days. However, delivery times can also depend on external factors as well as internal UPS / USPS / FedEx factors and therefore cannot be guaranteed. If you are in Hawaii, Alaska or a non-contiguous State, shipments will take up to 14 business days for delivery. Please note we must be contacted at customerservices@skinelite.com within 21 days of shipping notification to address shipping issues.

All orders are processed and shipped within 1 to 2 business days of order receipt. You will receive an automated email notification containing your tracking number as soon as a shipping label is created. Business days are Monday through Friday, excluding holidays.

Cut off time for Expedited, Express 2 day, and Next Day shipping options is 2pm ET. We cannot ship to PO boxes for Expedited, Express 2 Day, and Next Day Shipping. Please note Expedited, Express 2 Day and Next Day shipping is available to the 48 contiguous States only.

All deliveries are tracked with delivery confirmation provided. Insurance of packages is effective up to delivery confirmation only. Once items are confirmed as delivered, packages become the responsibility of the customer. Packages tracked as delivered, but reported missing, will need a UPS / USPS/ FedEx claim number to be investigated.

All delivery estimates are in business days excluding holidays. Skin Elite Group LLC is not responsible for carrier delays or delays due to events outside our control.